About Atendros

Atendros LLC is a bilingual English/Spanish AI-powered intake managed service for immigration law practices. Atendros supports firm-supervised intake workflows and is not a law firm or legal services provider.

What Atendros is

Atendros is a managed service that answers the inbound calls of immigration law firms in English and Spanish, captures caller-provided intake details against the firm’s approved script, flags potential duplicates and conflict indicators for firm-staff review, and books qualified consultations directly into the attorney’s calendar based on firm-defined criteria.

What Atendros is not

Atendros is not a law firm, attorney, notario público, notary public, immigration consultant, DOJ-accredited representative, legal representative, or paralegal provider. Atendros does not give legal advice, create attorney-client relationships, make immigration eligibility determinations, make legal conflict determinations, prepare forms, or quote legal fees. Each engaging law firm supervises Atendros consistent with the supervision principles of ABA Model Rule 5.3.

Where Atendros operates

Atendros LLC is a Delaware limited liability company with a Miami, Florida mailing address. Service is delivered remotely to immigration law firms across the United States.

Compliance posture. Atendros is designed for all-party-consent recording, follows the firm-approved escalation workflow during agreed coverage windows, hard-refuses requests that require a licensed attorney’s judgment (“do I qualify?”, fee quotes, eligibility, deadlines, strength-of-case), and verifies per-firm recording configuration before the first live call.

Why this exists

Immigration law firms lose meaningful revenue when intake is not answered, qualified, and routed quickly in the caller’s language. Existing options — voicemail, off-shore answering services, the next hire — have not closed the gap. Atendros was built to close it under attorney supervision, with all-party-consent recording, conflict-indicator flagging, and human escalation by design.

How firms engage

Firms engage Atendros through a written Master Services Agreement that fixes recording configuration, the intake script, escalation triggers, conflict-flagging workflow, integrations, coverage hours, and the Day-30 answer-rate guarantee. See Services, Pricing, and Contact for next steps.